Give and Take

That’s right. Being a charity doesn’t magically change business, economic, or marketing realities. So think like a business. Not like a nonprofit. Because the biggest problem among nonprofits is the “non.” There are quite a few people in the nonprofit world who do not want to hear this. In fact, our least popular webinar has consistently been the one that Jeff Comfort and I presented titled, “The IRS Considers You a Business. Act Like One.” We focused very much on finances, P&L (profit and loss) statements, setting goals, and accountability. Apparently, no one wants to think like a business. I cannot emphasize this enough: If you truly want your nonprofit to succeed, you need to think like a for-profit. Focus on these first: Advertising Marketing Sales Personal Relationships Too many nonprofits drive their prospects away before they’ve even had a chance to get started. Here’s what I recently saw on

Fundraisers can make “civilians” a little nervous when they’re around. What comments do you get when you tell folks what you do? “Ugh, I could never ask strangers for money!” “Well, I hope you didn’t bring your begging bowl with you tonight – this is a friendly party.”

Transparency Is Its Own Reward In the nonprofit sector, transparency is more than a buzzword—it’s a fundamental principle that underpins trust, accountability, and donor confidence. Operational openness allows donors and stakeholders to see that an organization is managed responsibly and that their contributions are utilized effectively to further its mission. The Importance of Transparency in Nonprofits Transparency serves as a cornerstone for building and maintaining trust between a nonprofit and its supporters. When donors perceive an organization as open and honest about its operations, financials, and decision-making processes, they are more likely to contribute and remain engaged. Key aspects of transparency include: Clear Communication of Mission and Goals: Donors should understand the organization’s purpose and objectives. Clearly articulating the mission helps align donor values with the organization’s aims. Financial Accountability: Providing access to financial statements, budgets, and reports demonstrates responsible stewardship of funds. This openness reassures donors that their contributions are

Let’s be honest: direct mail has a branding issue. While your latest planned giving newsletter may be thoughtfully written, beautifully designed, and filled with donor love, to the average person opening their mailbox, it’s just another unsolicited item in a pile of bills, catalogs, and promotional junk. They didn’t ask for it. They don’t expect it. And often, they don’t want it. Simply said, “It’s junk mail.” In fact, there’s a growing grassroots rebellion against mail marketing of all kinds. CatalogChoice.org, for example — a nonprofit “do not send” registry — has helped more than one million individuals and businesses stem the flow of junk mail since its founding in 2007. Your planned giving newsletter may not be “junk” to you — but to a prospect who doesn’t know you or isn’t thinking about charitable estate planning right now? It might be. Which means your carefully crafted message is likely